We respect your privacy. In utilizing this service you may provide Twin Valleys Public Power District personal information. Such information only will be used in the manner herein described. Twin Valleys Public Power District will not sell a user's personal information to third parties for any purpose. We will disclose information to third parties about your account or the transactions you make
only:
- Where it is necessary for completing a transaction (including collection); or
- In order to comply with government agency requirements, statutory requirements, or court orders; or
- If you give us your written permission.
Twin Valleys Public Power District may aggregate information on our entire customer base for analysis purposes, but a user's individual personal information will never be sold or provided to any party except as provided above.
Twin Valleys Public Power District recognizes and is committed to securing the privacy of our customers' personal information. Some transactions require that you divulge private details, and we have taken every precaution to provide you with the same level of privacy online that you receive through more traditional delivery channels.
Securing Information Online
Twin Valleys Public Power District has utilized many outlets to offer our customers the highest level of security. The application data is encrypted so only the intended recipient can unscramble or "decrypt" the electronic transaction, securing your account information.
What Information We Collect and How We Use It
For visitors to our web site, we collect the Internet address of your computer, the domain name that referred you to our site and the type of browser software you are using. We also collect the e-mail addresses of those who communicate with us via e-mail. We also collect anonymous aggregate information on what pages our consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations. This information allows us to see the large-scale usage patterns of our Web site. This is accomplished without any personal or private information being recorded. The aggregate information we collect is used to improve the content of our web site, and update our product offerings. For any transaction, information you provide to us through the mail, our web site, or in person regarding your financial, employment, asset, and income status will be used solely to evaluate your request for the specified service.
Sharing Information
All personal information collected by Twin Valleys Public Power District is used exclusively for the purpose of serving your needs and administering our account relationships. It is not Twin Valleys Public Power District's policy to sell or distribute your e-mail address or other private information without your permission.
Maintenance of Accurate Information
We have procedures to help assure that your personal information is accurate, current, and complete in accordance with commercial standards. We also have procedures to respond to your requests to correct inaccurate information in a timely manner.
Employee Access To Information
We have procedures that limit employee access to personally identifiable information to those employees with a business reason to know such information about you. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, special training programs, and our policies on ethics. We take appropriate disciplinary measures to enforce employee privacy responsibilities.
When necessary, information provided to Twin Valleys Public Power District through this site will be encrypted using Secure Socket Layer(SSL).
